PlayStation VR 2 Launch Update (May 9th, 2023)

This PlayStation VR2 FAQ will give you some helpful tips so that you can easily hit the tables in PokerStars VR!

We will go over the basic requirements to run the game, what features you can expect, how you can purchase chips and star creds and some information about our moderation efforts

If you have any questions or concerns that aren’t caught here please open a ticket here and our dedicated Customer Support team will be happy to help you. 

If you suspect you’re having issues with Sony related hardware or features, please reach out to PlayStation Support.

Community:

For more information on our game, please join our community! You can find helpful information at our Discord, including other players to play with. Additionally, there are a number of helpful videos on our YouTube to get you started. 

PokerStars VR PSVR2 Tutorials on YouTube

PokerStars VR Discord 

Basic Requirements: 

To play PokerStars VR on the Sony PlayStation VR2 you will need the following: 

Sony PSVR 2 and PSVR2 Sense Controllers

Sony PlayStation 5

Online play required 

Basic Controls:

All of our Controls for PokerStars VR can be found in a handy article on the Help Center. 

Cross Platform & Shared Accounts:

Cross platform and progression is not available at this time and your PokerStars VR account is linked to one platform. What this means for you is that if you are currently using a headset for another platform, and you log into PSVR2, it will be a completely separate account. You will not have any of your props, apparel or chips. 

Please stay tuned to our announcements channel in our official PokerStars VR Discord, for any future updates on these features.

PSVR2 Features:

Below are a few features that can only be found on PlayStation VR2! 

You can find out more about these features by visiting the Sony PlayStation VR2 page. 

ReadyPlayerMe 

Eye Tracking 

Available Features:

• ReadyPlayerMe (RPM) 
  • Pre-set avatars (Half body)
• Game Features 
  • Player Suite
  • Casino One  
    • Blackjack, Roulette, Craps, Slots, Rocket Rush
  • Poker 
    • Cash, Sit n Go, Spin n Go
  • Slots 
    • Check out the game for our available Slots
  • Items and Apparel 
    • Check our Store for available Items and Apparel. 
• Store and Purchasing
  • Chips and Star Creds
    • Available to purchase using the in-game store.
    • Chips are available to be gifted using the option in the in-game store. 

A friendly reminder, that PokerStars VR is not a gambling product and does not present an opportunity to win money. Please play responsibly. 

Achievements/Trophies:

Here you can find details on the trophies you can earn in the game, and the reward you will earn for them.

Player Moderation: 

To find out more about how we moderate the game, and the standards we expect from you, please check out the following resources: 

PokerStars VR Community Standards

PokerStars VR Terms of Service 

Our goal is to provide a fun and inclusive experience for all our players. We want to make sure PokerStars VR is safe for everyone, so we integrate ToxMod to increase our ability to moderate toxicity in voice chat.  

You can think of ToxMod as another player joining your table or lobby. Just like another player, if ToxMod hears something toxic or problematic, it will submit a report. Neither our moderators nor Modulate's team will ever have access to listen in on any conversations unless a report is submitted.

ToxMod runs directly on your device and will only ever send your data to us if potential harm is identified. Our team will always make the final decision about how, and whether, to punish a bad actor. 

From time to time, we may use Sumsub, an online identity verification platform to verify certain details about you.  

To find out more about Lucky VR, including details on our Privacy Policy, please visit our website.

RNG Certification: 

We strive to bring you the fairest, most authentic, and most engaging virtual reality casino experience in the world at PokerStars VR. 

Our software uses an independently verified random number generator to produce a completely random shuffle that favors no player. All our card games are 100% random. Additionally, all Slot Machine odds are provided to us by the actual creators of the Slot Machines.

Our Casino One Suite Spin Wheel and Spin and Go payouts are weighted to lower payouts, but random within those weights.

The PokerStars VR Random Number Generator (RNG) has been certified by iTech Labs, one of the leading accredited testing laboratories for online gaming worldwide. iTech Labs has found that the card sequences in PokerStars VR are unpredictable, non-repeatable and uniformly distributed. 

Find out more about the PokerStars VR RNG Certificate by viewing it directly.